AUTOMOTIVE CSR- PART TIME

We are seeking a detail-oriented and experienced professional to join our team. The ideal candidate will have a strong background in CUSTOMER SERVICE. Qualifications: -Strong customer service skills, including, active listening, positive attitude, and the ability to stay calm during stressful situations -Clear verbal and written skills aimed at understanding customers’ needs and providing appropriate resolution Candidates must be able to demonstrate empathy and be passionate about helping customers as well as resolving technical issues for both internal and external clients. Professional communication skills, both verbal and written, are also essential; this role requires the ability to adhere to set goals. Key Responsibilities: Working directly with customers in a non-scripted technical environment Answer Inbound Customer/Technical/Billing Support Calls/Emails. Contact Businesses by Phone occasionally (outbound calls). Create and follow-up on trouble tickets. We Offer: Monday to Friday Schedule Law Benefits $750 FOOD STAMPS 4% SAVING FUND 15 DAYS + CHRISTMAS BONUS TRANSPORTATION Job Type: Part-time Experience: CUSTOMER SERVICE: 1 year (Preferred) Language: Inglés (Required) Work Location: In person